P&C Care Solutions Terms and Conditions:

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Introduction

1.1 These Terms and Conditions govern the use of services provided by P&C Care Solutions, a non-emergency medical transport company based in Orlando, Florida.

1.2 By utilizing our services, you agree to comply with these Terms and Conditions.

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Service Description

2.1 P&C Care Solutions provides non-emergency medical transportation services within the Orlando, Florida area.

2.2 Our services include the safe and reliable transport of individuals to and from medical appointments, clinics, hospitals, and other healthcare facilities.

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Booking and Scheduling

3.1 Bookings can be made through our designated channels, including phone, website, or in-person at our office.

3.2 Customers are responsible for providing accurate and complete information at the time of booking, including the passenger's name, contact details, and relevant medical information.

3.3 Changes or cancellations to bookings must be communicated to P&C Care Solutions within a reasonable timeframe.

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Fees and Payments

4.1 The applicable fees for our services will be communicated at the time of booking.

4.2 Payments can be made through accepted payment methods, and all fees must be settled before the commencement of the scheduled transport.

4.3 P&C Care Solutions reserves the right to modify pricing and payment terms, with notice provided to customers.

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Code of Conduct

5.1 Passengers are expected to behave respectfully towards our drivers and other passengers.

5.2 Any form of harassment, discrimination, or inappropriate behavior will not be tolerated.

5.3 P&C Care Solutions reserves the right to refuse service to any passenger displaying unacceptable behavior.

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Liability and Insurance

6.1 P&C Care Solutions is committed to the safety of our passengers. However, we cannot be held liable for circumstances beyond our control.

6.2 Our vehicles are insured in compliance with applicable regulations.

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Privacy Policy

7.1 P&C Care Solutions respects the privacy of our customers. Personal information will only be used to provide our services.

7.2 We implement security measures to protect customer data and maintain confidentiality.

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Complaints and Feedback

8.1 Any complaints or feedback regarding our services should be communicated to our customer service department promptly.

8.2 P&C Care Solutions will investigate and address complaints in a timely and fair manner.

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Termination of Services

9.1 P&C Care Solutions reserves the right to terminate services to any customer for reasons including but not limited to non-payment, repeated violation of our Code of Conduct, or disruptive behavior.

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Governing Law

10.1 These Terms and Conditions are governed by the laws of the state of Florida.

10.2 Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts in Florida.

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Changes to Terms and Conditions

11.1 P&C Care Solutions reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.

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By availing of P&C Care Solutions' services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.