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P&C Care Solutions FAQs

Your Trusted Partner for Non-Emergency Medical Transport Services

Frequently Asked Questions

Got questions about our non-medical transportation services? Check out our FAQs for quick answers on eligibility, scheduling, and more. Find out how our solutions can help you maintain independence and reach essential destinations."

  • What is P&C Care Solutions?
    A non emergency medical transportation company (NEMT) designed to assist individuals who do not require emergency medical care but need assistance getting to and from medical appointments, treatments, or procedures.
  • Who can benefit from P&C Care Solutions services?
    P&C Care Solutions are beneficial for individuals who have mobility limitations, medical conditions, disabilities, or other circumstances that prevent them from using traditional transportation methods to attend medical appointments.
  • What types of vehicles do you provide for transportation?
    We offer tailored vehicles to meet the specific needs of our clients, such as wheelchair-accessible vans.
  • How do I schedule a ride with P&C Care Solutions?
    Scheduling a ride is easy! Simply contact our customer service team via phone or online portal to book your transportation. We recommend scheduling your ride in advance to ensure availability.
  • Are your drivers trained to assist passengers with special needs?
    Yes, our drivers are trained to assist passengers with various needs such as mobility assistance and securing medical equipment during transit.
  • Is your NEMT service covered by insurance or private pay?
    Our NEMT services are often covered by private insurance plans, other healthcare programs, or private pay. We can assist you in verifying your coverage.
  • Can I schedule recurring rides for ongoing medical appointments?
    Absolutely! We offer recurring ride scheduling for clients with regular medical appointments, ensuring reliable transportation for your transportation needs.
  • What safety measures do you have in place during the COVID-19 pandemic?
    We prioritize the safety and well-being of our passengers and staff. Our vehicles undergo regular sanitation, and our drivers adhere to strict hygiene protocols, including wearing masks and practicing social distancing.
  • Are your services available for long-distance transportation or special events?
    Yes, we provide long-distance transportation services for medical appointments, hospital discharges, and special events. Please contact us to discuss your specific transportation needs and requirements.
  • How far in advance should I schedule my ride?
    We recommend scheduling your ride at least 48 hours in advance to ensure availability. However, we understand that medical appointments may arise unexpectedly, and we strive to accommodate last-minute requests whenever possible.
  • What areas do you serve?
    P&C Care Solutions provides services in the Greater Orlando area. Serving communities with reliable transportation solutions.
  • How can I provide feedback about my experience with P&C Care Solutions service?
    Your feedback is important to us! You can provide feedback by contacting our customer service team directly via phone or email. We appreciate your input and use it to continuously improve our services.
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