P&C Care Solutions Privacy Policy
 

Effective Date: 01/24/2024
 

At P&C Care Solutions, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our non-emergency medical transportation services.

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1. Information We Collect

1.1 Personal Information: We collect personal information such as your name, contact details, medical information, and other relevant details necessary for providing our transportation services.

1.2 Payment Information: When you make payments for our services, we collect payment details, including credit card information, to process transactions securely.

1.3 Usage Information: We may collect information about your use of our services, including booking history, preferences, and interactions with our website or customer service.

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2. How We Use Your Information

2.1 Service Provision: We use your personal information to facilitate non-emergency medical transportation services, including booking, scheduling, and communication regarding your transport.

2.2 Billing and Payments: Your payment information is used to process transactions and invoices for the services provided.

2.3 Customer Support: We use your information to respond to inquiries, address concerns, and provide customer support.

2.4 Improving Services: We may analyze usage patterns and feedback to enhance and improve our services.

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3. Information Sharing and Disclosure

3.1 Authorized Third Parties: We may share your information with authorized third parties, including drivers and healthcare providers, to facilitate the provision of our services.

3.2 Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of P&C Care Solutions, our customers, or others.

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4. Security Measures

4.1 We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2 While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

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5. Retention of Personal Information

5.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

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6. Your Choices and Rights

6.1 You have the right to access, correct, or delete your personal information. You may contact us to exercise these rights.

6.2 You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.

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7. Changes to Privacy Policy

7.1 We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes, and your continued use of our services after such changes constitutes acceptance of the revised policy.

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8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

P&C Care Solutions: 407-590-6227 // pccaresolutionstrasport@gmail.com

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By using our services, you agree to the terms outlined in this Privacy Policy.